Published: Ср, Ноября 22, 2017
World | By Tasha Manning

See Headbands by PoshPlease on Etsy

See Headbands by PoshPlease on Etsy

REFUNDS / EXCHANGES: If you're not happy, we're not happy.

We accept returns or exchanges. Buyer is responsible for shipping both ways which may be rather inexpensive ($ 3-5 each way in the US).

♥ If there is an error on our part or you have received an incorrect or defective item we will give you a refund or exchange. I am only human and sometimes accidentally send the incorrect size. If this happens, simply send a photo to prove the incorrect size and I will issue the correct size at no cost. If you are wanting to exchange sizes, you are responsible for sending the original outfit- unworn and unwashed back to me.

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♥ Returns are accepted within 3 days of delivery and will be subject to a 10% restocking fee. If you are wanting to refund, you MUST first send the unworn and unwashed outfit back to me. Once I receive your outfit, I will refund the original cost of the outfit minus the restocking fee and the shipping cost. Please use a secure shipping method to return your items, tracking numbers are always recommended. Unfortunately for customized outfits I can not issue a refund due to the nature of the product. Worn or washed out are also ineligible for a return / replacement.

♥ If there is any problem with an order, you have 3 days from the date of delivery to request a replacement, so please address any concerns promptly. Please check your email for a valid email address. If necessary, a replacement will be sent to you. If you receive a replacement, you are agreeing and waiving any future refund requests.

♥ We do everything we can to ensure your satisfaction. If you are unsatisfied, please message us prior to leaving feedback. If negative feedback is left, we will assume you did not want replacement or refund. Therefore, after we publicly reply to your feedback, the transaction will be considered completed - this means you will cooperate with us to resolve the matter. If negative feedback is left, you waive your rights to a refund or replacement. We literally do everything we can to ensure your satisfaction, although we understand it is a joint effort on your behalf. Please communicate any issues with us and we will work with you.

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