We are thrilled to announce the release of our first-of-its-kind research report on how police in Canada, the United Kingdom, and the United States are using Twitter! We hope you’ll find our discoveries as eye-opening as we did, and we think that regardless of where in the world you’re located, you’ll be able to...
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The June 2010 Group of 20 (G20) summit in Toronto did not go altogether differently from G20 summits in other cities, notably London and Pittsburgh – with one exception: in Toronto, police used social media to a level not previously seen. Central to Toronto Police Services’ success: careful planning and execution before, during, and...
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In the past 18 months I’ve been so eager to “prove” what social media can do for law enforcement that I’ve pushed agencies and their commanders to be more transparent, more engaged with the public, more a part of the online world. I still believe they should be. But I’m also coming to embrace...
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In my last post, I said that new Cops 2.0 admins Laura, Tim and Hervey would have great things to say. In this post, I want to show you a little bit of what you can expect. First, Laura’s article “The Dark Figure of Social Media: What Can Twitter Teach Criminologists?” posted yesterday at...
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This blog post marks both an end and a beginning. The end: Cops 2.0 as a solo effort. It’s been a great run, but it’s time for me to pursue other avenues. The main reasons: First, a number of law enforcement professionals have begun to enter the space,  sworn cops with both policing and...
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In April, the Wall Street Journal highlighted law enforcement budget cuts and what they meant for public safety: Since January, Tulsa has laid off 89 police officers, 11% of its force. That has pushed the city to the forefront of a national movement, spurred by hard times, to revamp long-held policing strategies. In the...
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