Just a brief note to update and present the awaited survey from the American Red Cross @RedCross released on August 5th. It is chalk full of interesting and informative survey information regarding  social media and crisis or emergency response much of which police agencies and communications strategists should be made aware of. The highlights...
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Sgt. Morash decided to go where the people were and listened to what they had to say. Once there she made her own post.
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The easiest way to define your strategy is to look no further than your agencies mission statement and values and vision. Design you strategy around those. Make sure that Social Media and how you intend to use it fits into your agencies overall communication strategy.
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In my last post, I said that new Cops 2.0 admins Laura, Tim and Hervey would have great things to say. In this post, I want to show you a little bit of what you can expect. First, Laura’s article “The Dark Figure of Social Media: What Can Twitter Teach Criminologists?” posted yesterday at...
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Researching social media use by other police departments – but don’t have the time to troll through the Twitter lists or Facebook pages? Check out Gov2Social, the new service from Microsoft’s Bright Side of Government. As Bright Side’s Kristin Bockius writes: First, Gov2Social is a social media directory for state and local governments. Why...
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From the Hawaiian word for “fast,” the wiki is perhaps best exemplified in Wikipedia… but is not limited to the long, sprawling, and not always accurate encyclopedic entries found there. At least one law enforcement agency is using it as a way of both public and internal messaging, in the kind of model that...
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