Category Archives: Featured

Another move, another redesign, a change in scope

If you’ve visited Cops 2.0 in the last few weeks, you probably saw that it was down — not once, but twice. If you’re reading it now, you probably also see that it’s gone to a somewhat more minimalist design. Finally, you’ve probably further noticed that the contributor list is gone. Yes folks, more changes…

First ever police-on-Twitter report now available!

We are thrilled to have partnered with CAPSM  at www.capsm.ca and announce the release of our first-of-its-kind research report on how police in Canada, the United Kingdom, and the United States are using Twitter! We hope you’ll find our discoveries as eye-opening as we did, and we think that regardless of where in the world…

Planning for a “social” G20: Toronto Police Services

The June 2010 Group of 20 (G20) summit in Toronto did not go altogether differently from G20 summits in other cities, notably London and Pittsburgh – with one exception: in Toronto, police used social media to a level not previously seen. Central to Toronto Police Services’ success: careful planning and execution before, during, and even…

It’s an encyclopedia! It’s a FAQ! It’s… a wiki?

From the Hawaiian word for “fast,” the wiki is perhaps best exemplified in Wikipedia… but is not limited to the long, sprawling, and not always accurate encyclopedic entries found there. At least one law enforcement agency is using it as a way of both public and internal messaging, in the kind of model that might…

Collecting evidence from the Internet

Considering hiring an intern for day-to-day social media tasks

Last time I blogged about iCyte, a bookmarking tool that archives websites rather than simply linking to them. This preserves pages for later reference, rather than a person having to deal with broken links. The implications for online investigation are clear. If you can archive a website, preserving it with incriminating (or exculpatory) evidence the…

Guarding against stupid cop tricks

Every police administrator knows what damage the wrong YouTube video, tweet, or Facebook status update can do. The public seems drawn to “stupid cop tricks,” and it’s never long before the media find out. Once that happens, it’s all over. The media grill administrators for answers. Because an internal investigation is probably ongoing, there are…

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