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Legal Issues

In a crisis, communicate short-term for long-term goodwill

1
May 11, 2010
In a crisis, communicate short-term for long-term goodwill

An iPhone prototype lost, found, and then sold. A police raid on the home of the blogger who broke the story. In a public relations crisis that is largely eclipsed by the much bigger issues of the Gulf of Mexico oil spill and Wall Street fraud, the Silicon Valley-based Rapid Enforcement Allied Computer Team...
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Collecting evidence from the Internet

4
February 9, 2010
Considering hiring an intern for day-to-day social media tasks

Last time I blogged about iCyte, a bookmarking tool that archives websites rather than simply linking to them. This preserves pages for later reference, rather than a person having to deal with broken links. The implications for online investigation are clear. If you can archive a website, preserving it with incriminating (or exculpatory) evidence...
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The cost of transparency

9
December 2, 2009
The cost of transparency

Those of us who applaud organizational use of social media talk a lot about “transparency.” A company or government agency that allows its employees to blog or tweet, under their own names, about their lives and jobs is said to make us trust them more. It’s humans caring about what other humans experience. What...
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What, exactly, is the standard?

4
September 16, 2009
What, exactly, is the standard?

My commenters on the last post got me thinking: police departments (and other professions) demand officers hold themselves to a “higher standard” of conduct. So what’s that standard? What does it mean? How are officers expected to know where the lines are? The “higher standard” is subjective These are not easy questions to answer....
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Just how high does the standard need to be?

12
September 9, 2009
Just how high does the standard need to be?

Thinking about the Bozeman officer who resigned over his Facebook status updates made me think: What, exactly, do we civilians expect from our police officers? Because I’ve heard comments along the same lines from dozens of other cops. Civilians, too. Take this one from one of my own Facebook friends: “….I suffer fools not...
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Transparency vs. anonymity

12
August 21, 2009
Transparency vs. anonymity

An interesting debate has cropped up over on ConnectedCops.net about whether police officers should be allowed to blog anonymously. It started with Lauri’s point in her post on elements of a social media policy (cross posted here and on her blog): 3. Identity. Some bloggers work anonymously, using pseudonyms or false screen names. Law...
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