Category Archives: Reputation management

PR lessons learned from BART

Image by Getty Images via Daylife Could the Bay Area Rapid Transit have found a better way to manage the public relations disaster that was the shooting of an unarmed black man? This is up for debate—BART says no, PR professionals interviewed for the Contra Costa Times say yes—but thanks to the proliferation of shooting…

Anticipating the critics

Image via Wikipedia Officer “Smith” has a blog entry up about a hypothetical “excessive force” situation. His sentiments have been echoed by many law enforcement officers: When the general public sees any such police action on the news, they need to make sure they know all the facts before they cry murder or excessive force….

Officer reputations–through Google’s lens

When making policy on online officer activities, law enforcement administrators need to consider that blogs and tweets are not the only officer representations. More and more media outlets are online, too, naming officers in news articles about all kinds of community interactions–good and bad. A tale of two officers I first blogged about this at…

Switch to our mobile site