The blog has needed an overhaul for quite awhile now, so I finally bit the bullet. The biggest change is, of course, the design: bolder colors and easier navigation (at least, I’m told it’s easier). I’ve also updated the pages above. You’ll find new links to posts on the Case Studies and Tools & Terms…
Category Archives: Uncategorized
Case study: How Boca Raton PD responds to community needs
Last week I talked about the importance of “listening” to your community, including taking into account a variety of factors about the community itself. It won’t be the last I discuss this topic, but I wanted to take some time to examine what Boca Raton PD is doing with all that data. Chief Dan Alexander,…
Summing it up in 25 words
I read a number of blogs that have nothing to do with law enforcement: the ones that teach social media as a business tool, as a community relationship tool. One of my favorites is Successful Blog by Liz Strauss, who challenges more creative and less analytical thinking (and I do mean challenge, because I am…
Guest bloggers wanted
Cops 2.0 is looking for guest bloggers! Are you an officer, administrator, or other individual involved with social media in law enforcement? Let us know. We’re interested in what you and/or your department is doing with blogs, Twitter, Facebook/MySpace, wikis, or other applications, whether internally or used to connect with the public. We’re less interested…
Information or relationship?
Image via Wikipedia Just after I responded to a comment here with the question, “I wonder if the cornerstone needs to be “relationship” rather than “information” or control thereof,” I read this blog entry from public relations strategist David Mullen. His view: information first. Relationship second. The impossible dream Although his post is about corporate…
Humor in community policing
Good cops know that humor can sometimes defuse a potentially messy or even violent situation, as well as relieve the stress associated with their jobs. In fact, their “gallows humor” is understood–even shared–by more civilians than cops may think. Yet the popularity of two police blotters, those in the Unalaska/Dutch Harbor (Alaska) and Tracy (California)…