Over the past few weeks I’ve posted a couple of articles about the police role in the Occupy movement. After my borderline hiatus from Cops 2.0 this year, you might be wondering: why come back now? After I spoke at the Police Leadership Conference in Vancouver last April, my public relations work took off (coincidentally…
Tag Archive: Community relations
An exercise in social
Monday last week was something of a first for me. Instead of writing about public relations and social media, I talked about it – to a roomful of about 160 public information officers, media relations officers, command staff and others involved with police information dissemination. The venue: the 2-day Advanced Strategic Communications Seminar, “Social Media…
In a crisis, communicate short-term for long-term goodwill
An iPhone prototype lost, found, and then sold. A police raid on the home of the blogger who broke the story. In a public relations crisis that is largely eclipsed by the much bigger issues of the Gulf of Mexico oil spill and Wall Street fraud, the Silicon Valley-based Rapid Enforcement Allied Computer Team (REACT)…
An example of what I mean
I thought it might be useful to provide an example of what I am talking about when I say that law enforcement agencies can do more – a lot more – with social media than they currently are. First, Joe the Cop Joe’s latest blog post concerns the beatdown of a compliant motorist by a…
Sometimes, police work IS community relations
I had to smile when I read the opening line of this blog post by cop blogger Beat and Release: “I am so tired of hearing about how we have to build ‘community trust’ I think I’m going to puke.” Because that’s what we social-media proponents all say, isn’t it? Be online, build trust with…
Case study: Researching community in Arcadia, Calif.
Sgt. Tom Le Veque has been a believer in social media since he started using it to reach out to the public during contract negotiations. Administration has been a bit slower to adopt, however, so Le Veque went for middle ground: a blog run by the Arcadia Police Officers’ Association. Sgt. Le Veque’s introduction on…