In the monthly column I write for Officer.com, I’ve referred to Toronto police Sgt. Tim Burrows several times. Back when I joined Twitter in late 2008, Tim was just one of the very few sworn police officers tweeting and blogging with a pioneering eye toward building a community, a virtual extension of the one he…
Tag Archive: Social media
Blue Light Camp: In the UK, Spotlight on social media after 2011 riots
Nearly a year ago, as I caught up on tweets following my talk at the Police Leadership Conference, a series of tweets caught my eye. They came from Sasha Taylor, Chair of the National Police Web Managers Group. Sasha and I got into a good discussion about social media use in law enforcement, and although…
Victoria Police Department: Strategic planning that integrates social media
In my last post, I blogged about how public opinion—and trust—is formed according to the way police use (and communicate their use of) technology. This week’s post isn’t a direct sequel, but more of an exemplar: how one agency has implemented a strategic plan that integrates social communication. Having participated in a client’s strategic planning…
Occupy policing, Part II: Setting — and conveying — the right tone
On LinkedIn last week, I posted an item to several of my groups about how the Philadelphia Police Department cleared the city’s Dilworth Square of Occupy protesters. I received a LinkedIn message asking me what it had to do with social media or the Internet, and rather than respond one-on-one, I thought it would be…
Occupy policing: Shaping community dialogue through leadership
A Washington Post headline this week caught my eye: “Police want to stay out of Occupy story.” As quoted in the article: “What keeps police chiefs up at night is that somehow the purpose of the movement will become about actions that the police have taken,” said Chuck Wexler, executive director of the Police Executive…
Help is not a (dirty) 4 letter word
In the rush to understand all the high tech getting thrown at us on a pretty much constant basis, I think we often forget what the tech is actually for: to connect. With other human beings. Back in the ’80s and ’90s, the promise of computer technology was better efficiency. We’d be able to automate rote…