At Officer.com this week, I wrote a back-to-basics column on using Twitter. The article ran long, so I didn’t get a chance to include a segment about a trend I’ve been noticing (and taking part in): the increasing importance of content curation. Last month, the news that Twitter had acquired curation service Summify generated quite…
Tag Archive: Twitter
First ever police-on-Twitter report now available!
We are thrilled to have partnered with CAPSM at www.capsm.ca and announce the release of our first-of-its-kind research report on how police in Canada, the United Kingdom, and the United States are using Twitter! We hope you’ll find our discoveries as eye-opening as we did, and we think that regardless of where in the world…
Social bookmarking for law enforcement
Yeah, I know. “Social bookmarking” is a ridiculous term. Brings to mind a visual of tweens giggling uncontrollably in a library. Next I’ll be telling you to read reports out loud to each other around a campfire, right? Actually, social bookmarking can be a pretty powerful branding tool. It can help law enforcement agencies and…
The cost of transparency
Those of us who applaud organizational use of social media talk a lot about “transparency.” A company or government agency that allows its employees to blog or tweet, under their own names, about their lives and jobs is said to make us trust them more. It’s humans caring about what other humans experience. What could…
“Hands On” Demo for Social Media
Regular readers might remember Sgt. Tom Le Veque from my interview with him in August, which detailed how he carefully researched his community before setting up a social media presence on behalf of the Arcadia (CA) Police Officers’ Association. Recently, Sgt. Le Veque attended a 140 Characters Conference in Los Angeles. There, three police chiefs…
Case study: How Boca Raton PD responds to community needs
Last week I talked about the importance of “listening” to your community, including taking into account a variety of factors about the community itself. It won’t be the last I discuss this topic, but I wanted to take some time to examine what Boca Raton PD is doing with all that data. Chief Dan Alexander,…